Security & Privacy

Your patients' data never leaves your office.

Most eligibility tools are cloud services — you hand your patient list to a vendor's servers. VeriPhy Health is the opposite. It runs on your own computer, you sign in to each payer portal yourself, and nothing is ever sent to us. We built it this way on purpose: we can't lose what we never receive.

The short version: VeriPhy Health is desktop software that installs on a Windows computer in your office. It opens the same payer portals your staff already use — Availity, UnitedHealthcare, Oscar, Cigna, Florida Medicaid, and HealthSun — and you log in with your own accounts. It reads tomorrow's schedule, pulls each patient's coverage, and saves the results to a folder on your machine. No patient data (PHI) is transmitted to VeriPhy. There is no VeriPhy cloud holding your patients' information, because there is no VeriPhy cloud at all.

Where does the data actually go?

Exactly two places, both of which you already control: the payer's own portal (the website your front desk visits by hand today) and a dated folder on your own computer. VeriPhy is never in the middle.

Your office PCpatient list + VeriPhy
Payer portalAvaility, UHC, Oscar…
Your PCresults folder + PDFs
✕  Nothing is sent to VeriPhy servers — there are none in the loop
The same route your staff takes by hand — VeriPhy just drives it for you.

How VeriPhy handles the sensitive parts

1

Your patient list stays local

You point VeriPhy at a schedule (CSV) that already lives on your computer. It is read from your disk and never uploaded anywhere.

2

You log in — we never see passwords

For each payer, VeriPhy opens the portal's real login page and waits for you. You type your own credentials. VeriPhy does not ask for, see, or store your portal passwords.

3

Coverage is pulled straight from the payer

The eligibility response comes directly from the payer to your screen — the same data you'd get clicking through by hand.

4

Results save to your machine only

A results spreadsheet and a PDF for every patient it finds are written to a dated folder on your own computer, right next to your patient list. Delete that folder and the data is gone.

Cloud eligibility tools vs. VeriPhy Health

 Typical cloud toolVeriPhy Health
Where your patient list goesUploaded to the vendor's serversStays on your computer
Who holds the PHIThe vendor (and its sub-processors)Only you
Portal loginsOften stored by the vendorYou enter them yourself, every run
If the vendor is breachedYour patients' data can be exposedThere is nothing of yours to expose
Pricing modelMonthly + per-transaction feesOne-time license — no per-check fees

Is VeriPhy Health HIPAA compliant?

HIPAA compliance describes an organization and its processes, not a single piece of software — so no honest vendor can hand you compliance in a box. What a tool can do is make compliance easier, and that is exactly how VeriPhy is designed. Because patient data never leaves your machine and never reaches us, VeriPhy adds no new place for PHI to sit, travel, or leak. You keep the same control over patient information you have when your staff works the portals by hand.

Straight talk

We say VeriPhy is built to keep PHI on your machine — we do not claim to be "HIPAA certified," because no such certification exists. You remain responsible for your own environment: your Windows security, your portal accounts, and any Business Associate Agreements your organization maintains with the portals and clearinghouses you use.

Common questions

Do you store my patients' information anywhere?

No. VeriPhy has no server that receives your data. Results are written only to a dated folder on your own computer. The app itself keeps no patient records — remove a run's folder and that data is gone.

Do you store my portal passwords?

No passwords, ever. You log in to each portal yourself on every run. VeriPhy never asks for, sees, or saves your credentials.

Does anything get sent to VeriPhy over the internet?

Your patient data does not. VeriPhy talks only to the payer portals you already use. The one exception is ordinary software housekeeping — for example, checking for an update if you have a Care or Updates plan — which never includes patient information.

What about the mini-PC edition?

Same principle, even more isolated: the mini-PC arrives with VeriPhy pre-loaded and runs as a separate device that touches only your internet connection — not your EMR or workstations. The data still stays on that device, in your office.

Do I need a Business Associate Agreement with VeriPhy?

Because no patient data flows to us, VeriPhy is not positioned in the middle of your PHI the way a cloud clearinghouse is. Every practice's compliance setup is different, though, so confirm your own BAA obligations with the portals you use and your compliance advisor. We're happy to answer questions in writing.

The takeaway

VeriPhy Health runs entirely on your own machine — PHI never leaves your office. One-time license, no per-transaction fees.

Verify tomorrow's schedule — without shipping your data anywhere.

See how VeriPhy Health works the portals you already use, on the computer you already own.

See Plans & Pricing